COVID-19 PHARMACY UPDATE: NIRVANAHEALTH BULLETIN
This update applies to: All Network Pharmacies
States: National
Line of Business: Medicaid, Health Insurance Market, & Commercial
RXBIN: 020545 & 610315
nirvanaHealth is committed to the safety of its members. We are continuously monitoring the impact of COVID-19 based on information provided by our public health stakeholders such as the Centers for Disease Control (CDC), U.S. Food and Drug Administration (FDA) and the World Health Organization (WHO).
Currently, we are:
- Evaluating current FDA shortages to assess potential drug shortages caused by the inability to import drug products that may result in disruption in therapy for member(s).
- Monitoring rejected claims for potential trends related to the COVID-19 outbreak (i.e. refill too soon or specific NDC issues).
- Reviewing national and international data, supported by public health stakeholders, to assess the severity of illness caused by COVID-19.
Associated BIN Numbers: 020545 & 610315
Pharmacies: Please use Submission Clarification Code 13 (SCC13) to override refill too soon rejections. Days supply are limited to plan benefits.
Please do not hesitate to reach out to nirvanaHealth’s Help Desk for additional questions or assistance. For urgent requests, you may also contact emergency_resp_grp@rxadvance.com.
Contact Information per Plan
| Plan Name | Pharmacy Help Desk Number |
|---|---|
| Premera/Amazon | 800-991-3149 |
| Buckeye Community Health Plan – Medicaid | 800-681-5632 |
| Buckeye Community Health Plan (MyCare) | 800-681-5632 |
| Magnolia Health – Medicaid | 800-671-2276 |
| Pennsylvania Health & Wellness (Community Health Choices) | 800-681-4572 |
