Language Assistance /
Non-Discrimination Notice

nirvanaHealth complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. nirvanaHealth does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

nirvanaHealth

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English

If you need these services, contact our Civil Rights Compliance Officer.

If you believe that nirvanaHealth has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Civil Rights Compliance Officer, 136 Turnpike Road, Southborough, MA 01772, (508) 804-6906, fax (508) 302-2452, compliance@rxadvance.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Civil Rights Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


Language Assistance Services

Español (Spanish) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 877-281-1745 (TTY:711).

繁體中文 (Chinese) 注意:如果您会说中文,可免费获得语言协助服务。呼叫 877-281-1745(TTY:711).

한국어 (Korean) 참고 : 한국어를 사용하는 경우 언어 지원 서비스를 무료로 이용할 수 있습니다. 전화 877-281-1745  (TTY : 711).

Tiếng Việt (Vietnamese) CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 877-281-1745  (TTY: 711).

العربية (Arabic)

تنبيه: إذا كنت تتحدث العربية، خدمات المساعدة اللغوية، مجانا، تتوفر لك. اتصل بالرقم 877-281-1745 (تي: 711).

Français (French) ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 877-281-1745  (ATS :711).

Русский (Russian) ВНИМАНИЕ: Если вы говорите по-русски, вам могут бесплатно пользоваться услуги языковой поддержки. Позвоните по телефону 877-281-1745  (TTY: 711).

Tagalog (Tagalog – Filipino) PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 877-281-1745  (TTY: 711).

Deutsch (German) ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 877-281-1745  (TTY: 711).

हिंदी (Hindi) ध्यान दें: यदि आप हिंदी बोलते हैं, तो मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 877-281-1745  (टीटीवाई: 711) पर कॉल करें।.

Italiano (Italian) ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 877-281-1745  (TTY: 711).

فارسی (Farsi)

توجه: اگر شما به زبان فارسی صحبت می کنید، خدمات رایگان زبان، برای شما رایگان است. با شماره 877-281-1745 تماس بگیرید (TTY: 711).

Português (Portuguese) ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 877-281-1745  (TTY: 711).

ગુજરાતી (Gujarati) સાવધાન: જો તમે ગુજરાતી બોલતા હોવ તો ભાષા સહાય સેવાઓ મફતમાં ઉપલબ્ધ છે. 877-281-1745  (TTY: 711) પર કૉલ કરો.

ພາສາລາວ (Lao) ຫມາຍເຫດ: ຖ້າທ່ານເວົ້າພາສາລາວ, ບໍລິການສະຫນັບສະຫນູນພາສາແມ່ນບໍ່ເສຍຄ່າ. ໂທ 877-281-1745  (TTY: 711).

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 877-281-1745  (TTY: 711).

RxAdvance is now nirvanaHealth.

Since 2013, the RxAdvance team has been dedicated to disrupting the healthcare industry, specifically in pharmacy benefit management. After 3 years of development, we went live with our first client in 2016 and delivered groundbreaking pharmacy benefit management services. Now that we have proven success year-after-year, we have decided to expand our impact beyond just the PBM industry—onto the payer industry. These two industries alone control the majority of the healthcare spend in the United States, including the $900+ billion of waste generated annually. With our expansion into a new portion of the industry, we have outgrown the RxAdvance name, since it does not accurately capture the scope of our healthcare reach and mission. We are excited to announce our new name and brand—nirvanaHealth. The RxAdvance name has served us well for many years and will continue to do so under nirvanaHealth.