Reporting Concerns of Compliance; Fraud, Waste, and Abuse; Ethics

RxAdvance is committed to upholding the highest ethical standards and complying with privacy and all applicable laws and regulations including Fraud, Waste and Abuse, our company policies and procedures, and the Code of Conduct.

RxAdvance has a responsibility to address potential compliance issues and suspected Fraud, Waste and Abuse and take appropriate action to resolve them. We rely on employees, professional staff members, and vendors to communicate issues or potential issues.

When attempts to correct problems through normal channels prove difficult or ineffective, employees professional staff members, and vendors can report issues in confidence to the RxAdvance Compliance Office.

Report Concerns or Violations Regarding:

  • Professional and business ethics
  • Substance Abuse
  • Kickbacks and / or bribes
  • Patient rights
  • Potential or actual violation of the law
  • Confidentiality Issues
  • Conflict of Interest
  • Medicare / Medicaid Fraud, Waste or Abuse
  • Questionable Accounting, Auditing or Internal Control Matters
  • Professional standards of practice

Reports can be made by calling 508-804-6906

Or email at Compliance@rxadvance.com

Or by mail to the Compliance Office

136 Turnpike Road, Southborough, MA 01772

 

Company policy expressly prohibits retaliation of any kind against any employee brining a complaint or assisting in the investigation of a complaint. Such employee may not be adversely affected in any manner related to their employment.

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RxAdvance is now nirvanaHealth.

Since 2013, the RxAdvance team has been dedicated to disrupting the healthcare industry, specifically in pharmacy benefit management. After 3 years of development, we went live with our first client in 2016 and delivered groundbreaking pharmacy benefit management services. Now that we have proven success year-after-year, we have decided to expand our impact beyond just the PBM industry—onto the payer industry. These two industries alone control the majority of the healthcare spend in the United States, including the $900+ billion of waste generated annually. With our expansion into a new portion of the industry, we have outgrown the RxAdvance name, since it does not accurately capture the scope of our healthcare reach and mission. We are excited to announce our new name and brand—nirvanaHealth. The RxAdvance name has served us well for many years and will continue to do so under nirvanaHealth.